IT Support Technician

Location: Albury, NSW, Australia
Date Posted: 08-06-2018
Our client is an Information Technology company with a great reputation in the Albury - Wodonga area.

They are currently searching for an experienced IT Server Consultant with proven experience in this field.

The ideal candidate will need to have Server experience with Linux, Microsoft and also fantastic Customer Service skills as you will be the face of the company interacting with clients.

Key Responsibilities (include but not limited to):
  • Daily technical & troubleshooting support services via ticketing system
  • Provide phone, e-mail, onsite & remote support services
  • Management of servers, desktops, laptops & mobile devices
  • Management of services, software, anti-virus, back-ups and peripheral equipment
  • Understanding & updating network topology diagrams & documentation
  • Hardware & software fault diagnosis & repairs
  • Hardware & software upgrades
  • Daily communication on issues & resolutions to clients
Skills and Experience:
  • Microsoft Operating systems:
    • Server and Desktop
    • Installation of Server, configuring applications and maintenance
    • installation of desktop, configuration and maintenance
    • Microsoft accreditation a plus
  • Linux and variants experience
    • experience with Ubuntu Linux (server applications)
    • Apache2 and NGINX
  • Virtualization Platform experience
    • particularly Hyper-V and Citrix XenServer
    • install / maintain
  • Networking skills
  • WiFi understanding
  • 3-5 years past experience within the ICT industry
  • Strong problem solving skills, attention to detail & time management skills
  • The ability to work under pressure, autonomously & in a team environment
  • Be professional, reliable, punctual, organised & well presented
  • Must have excellent verbal & written communication skills
  • Must have exceptional customer service skills
  • Industry qualifications (TAFE diploma minimal)
  • Must have a current Australian Driver's License & own method of transportation
  • Must be at least an Australian Permanent Resident
  • Previous experience in independently managing client networks
Position Benefits:
  • Mobile
  • Laptop
  • Car

This position is full-time in the Albury area. 

If you think you have the skills and knowledge to succeed in this role, please apply with your COVER LETTER & RESUME via Indeed or our website

For further information, please call Skye on 02 6041 6286 or email
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