Sales Support Staff Member

Location: Wodonga, VIC, Australia
Date Posted: 12-10-2018
Over the last nine years Homemakers Wodonga has grown to become the region's largest independent bedding and furniture retail store.  We now have a full time position for a dedicated, confident and self motivated person to join our busy team to support our quest to continually deliver a high level of customer service and satisfaction.
Your priority will be to support the sales team to deliver a seamless service from the sale to delivery. It's also our expectation that you will do some selling too (don't panic, as long as you can demonstrate an interest and aptitude for sales, we will happily teach you.)
Ideally you will have some retail experience, although it's not essential.  What's more important is a first class set of skills in administration and customer service, along with a good attitude and work ethic.
Key responsibilities will be:
  • Ensure the smooth running of the front desk, attending to phone, email and face-to-face queries from customers, suppliers and other staff
  • Preparation and follow-up of all orders
  • Pro-active communication and follow up with customers, suppliers and staff to ensure we meet our delivery obligations
  • Receive payments from customers and manage the daily cash up.
  • Management of all customer service reports
  • Develop and maintain strong supplier and customer relationships
  • Ensure supplier catalogues, price lists and sampling are accessible and up to date
  • Assist with merchandising and ticketing
You must be:
  • Fit and healthy as some lifting is required
  • Punctual, reliable and honest
  • Confident, friendly and courteous
  • Neat and tidy in appearance and in your work
  • Detail and customer service focused
  • Team player
You will also need:
  • Excellent computer skills
This is a full time job with rostered weekend work (min of 2 and up to 3 weekends each 4 week roster).
Successful candidates may be required to participate in pre-employment checks including a medical check and a police check.  Immediate start available.

If you think you have the skills and knowledge to succeed in this role, please apply with your COVER LETTER & RESUME via Indeed or our website

For further information, please call Skye on 02 6041 6286 or email
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